Last updated October 2, 2026
Because beats, stems and sound kits are delivered as downloadable files, all sales are final once the files have been delivered, except as described below.
You were charged but did not receive your files within 48 hours of payment.
The delivered file is corrupted, is the wrong beat, or is not the license tier you bought. We will replace it first, and refund if we cannot.
You were charged twice for the same order.
A beat you bought is withdrawn because of a third-party rights claim (see Terms, section 7).
Exclusive licenses are not refundable after delivery, because the beat is removed from sale for others.
You can cancel any time in the billing portal at https://billing.stripe.com/p/login/bJe28q7rGeXo3ZQegxdwc00 or by emailing WinzDGT@gmail.com. Cancelling stops future renewals. We do not refund the current period, but if you were charged for a renewal in the last 7 days and did not use the plan's licenses, email us and we will make it right.
Email WinzDGT@gmail.com with your order email and beat name. We reply within 2 business days. Refunds go back to the original payment method and may take 5 to 10 business days to appear. Please contact us before opening a dispute with your bank, so we can fix it faster.